200+
Stores Maintained
Active retainer clients worldwide
WebtechnologyBD provides dedicated Shopify maintenance services on monthly retainer plans — covering Shopify updates, theme bug fixes, app conflict resolution, security monitoring, uptime checks, and performance reporting. Our Shopify maintenance team acts as your on-call store tech team so you never lose revenue to downtime or broken checkouts. Whether you run a small store or Shopify Plus — our Shopify support retainer keeps you covered. See plans →
Everything we monitor and maintain for your store
Monthly retainer plans — cancel anytime, no contracts. Every plan includes 24/7 uptime monitoring, security scanning, and monthly reporting.
Ideal for small stores needing basic maintenance coverage — updates, monitoring, and a monthly health report.
Our most popular plan — full maintenance coverage with bug fixes, app updates, monitoring, and fast support.
For Shopify Plus stores, high-volume merchants, and agencies managing multiple stores needing priority support.
All plans are monthly — cancel anytime. Extra hours available at $65/hr. Custom scope? Contact us →
The maintenance work our 200+ retainer clients ask for most — handled proactively every month.
We handle all Shopify platform updates and safely apply theme updates — always duplicating first, testing all customizations, and rolling back instantly if anything breaks.
App conflicts break checkouts, hide products, and crash pages — often silently. We diagnose and fix conflicts across JS, CSS, and Liquid code layers.
Every maintained store is monitored 24/7. If your store goes down, we get an instant alert and begin investigating — regardless of time zone or time of day.
Monthly PageSpeed checks with actionable fixes — image compression, script defer, CSS cleanup, and app impact analysis to keep your store loading fast.
Monthly security scans covering theme code injections, suspicious app permissions, checkout fraud patterns, and PCI compliance checks.
Every retainer client receives a detailed monthly report covering tasks completed, uptime percentage, PageSpeed scores, security scan results, and recommendations for next month.
One retainer covers every layer of your Shopify store — so nothing slips through the cracks.
Platform version updates applied safely with testing — no surprise broken features after Shopify pushes changes.
Mobile layout issues, desktop display bugs, broken sections, font problems — diagnosed and fixed with test confirmation.
App updates applied and conflict-tested. Broken apps replaced with alternatives when needed.
24/7 real-time monitoring with instant alerts. Emergency response begins within minutes of detection.
Monthly scans for code injections, suspicious permissions, fraudulent script additions, and checkout tampering.
Monthly PageSpeed and Core Web Vitals benchmarks with before/after comparisons and improvement recommendations.
Monthly checkout flow testing across desktop and mobile — add to cart, discount codes, payment processing, confirmation emails.
Verify inventory levels sync correctly across Shopify and connected systems — catch discrepancies before customers do.
Monthly payment gateway testing to ensure all payment methods are processing correctly and error pages aren't silently failing.
Monthly meta tag review, broken link detection, sitemap status, and Google Search Console error monitoring.
Random-sample product page checks — images loading, variants working, add-to-cart functioning, descriptions displaying correctly.
Store down, checkout broken, payment failing — emergency fixes begin immediately for all retainer clients, no extra charge.
All plans are truly monthly. Cancel with 30 days' notice — no contracts, no fees, no guilt. We earn your retainer every month by keeping your store running perfectly. If we miss a response time or make an error, we credit your next month. Start your maintenance plan →
From first contact to fully monitored store in 48 hours. No lengthy onboarding, no complicated setup.
We start with a free store audit — reviewing your theme code, installed apps, current performance, and existing issues. No commitment required.
You choose the right plan. We collect collaborator access (no password sharing needed), set up monitoring tools, and document your store's configuration.
Uptime monitoring, security scanning, and PageSpeed benchmarks set up within 24 hours. Your store is actively monitored from day one.
Proactive maintenance tasks handled throughout the month — updates, fixes, checks. You submit requests via WhatsApp or email anytime within your plan hours.
End of month: detailed report covering all tasks completed, uptime stats, PageSpeed scores, security scan results, and recommended improvements for next month.
Continuous monitoring, fast response to issues, and proactive suggestions to improve your store's performance, security, and reliability every month.
The real cost of maintaining your Shopify store yourself — versus leaving it to experts.
You or your team handle all updates, monitoring, and fixes. High time cost, high risk of missed issues.
Experts handle everything proactively. You focus on your business — not on debugging Liquid code.
12+ years in Shopify. 200+ stores maintained. A dedicated team — not a solo developer juggling 50 clients.
Direct access to Shopify Partner tools and support. Faster resolution for platform-level issues that freelancers can't fix.
Under 4 hours on Growth/Agency plans. Same-day emergency response for all plans — no waiting while your store loses revenue.
Month-to-month only. Cancel anytime with 30 days' notice. We believe you should stay because we're valuable — not because you're locked in.
Monthly reports show exactly what we did, how many hours were used, and what's coming next. No black-box "we did maintenance" invoices.
4–6 hour overlap with USA, UK, and AU business hours daily. Critical issues never wait until your morning.
40–60% lower than equivalent US/UK maintenance agencies — same technical quality, same response standards.
"Our store went down at 2am on a Saturday. WebtechnologyBD had it back up in 40 minutes — I woke up to a resolution email. That alone was worth the entire year's retainer."
"Two apps were conflicting and breaking our cart on mobile — for 3 days I couldn't figure it out. The maintenance team fixed it in 2 hours. Now I just send them anything I can't solve."
"The monthly reports are genuinely useful — not just 'we updated things.' I can see my PageSpeed trend improving every month and exactly what was fixed. Very professional team."
More questions? Ping us on WhatsApp — reply in under an hour.
Tell us about your store — size, platform version, main concerns — and we'll recommend the right plan and send a quote within 24 hours. No commitment.
24/7 monitoring. Fast bug fixes. Monthly reports. From $149/month. Cancel anytime.